Privacy Policy

This Privacy Policy describes how Infinity Business Dynamics ("IBD", "we", "our") collects, uses, stores and protects personal data when you use our website, client portal, Motheo POS platform and ICT, finance and compliance services in Lesotho and Southern Africa.

We are committed to handling your personal data lawfully, fairly and transparently in accordance with applicable data protection laws in Lesotho and recognised international best practice.

• Identification and contact data (name, email, phone, company, role).
• Business and billing information for service delivery and invoicing.
• Technical and usage data when you visit our website or client portal (cookies, IP address, device data).
• Support communications, demo requests and consultation notes.
• System and transaction data generated through Motheo POS and integrated platforms where IBD provides services.

• To deliver ICT services, Motheo POS deployments, compliance support and managed services.
• To process demo requests, consultations, support tickets and account administration.
• To communicate service updates, regulatory changes and renewal notifications.
• To improve our website, products, integrations and client experience.
• To comply with legal, regulatory, tax and accounting obligations.

We rely on one or more lawful bases for processing your personal data, including your explicit consent, the performance of a contract, our legitimate interests in operating and improving our services, and compliance with our legal obligations.

We share personal data only when necessary: with Revenue Services Lesotho and other regulators where compliance services require it, with ERP and cloud providers under strict confidentiality, with professional advisers where appropriate, and when required by law. We never sell your data.

We protect your data with TLS encryption in transit, encryption at rest, role-based access controls, audit logs, multi-factor authentication and regular security reviews aligned with industry best practice and ISO 27001 principles.

• Access the personal data we hold about you.
• Request correction or deletion of inaccurate or outdated data.
• Withdraw consent or object to certain processing activities.
• Request portability of your data where applicable.
• Lodge a complaint with the relevant data protection authority.

Our website uses essential cookies for core functionality (such as theme and security preferences stored in your browser) and, with your consent, analytics cookies to understand how visitors use the site. When you first visit, you can choose Essential only or Accept all in the cookie banner. You can also clear site data in your browser to reset your choice.

Questions about this Privacy Policy? Email services@ibd.co.ls.